Terms & Conditions

EventMirrors.com provides high-end, bespoke lifestyle, event, and hospitality services tailored to private and corporate clients. Our services include, but are not limited to:

• Luxury event entertainment solutions

• Professional event photography and media production

• Short-term luxury accommodation arrangements, including apartments and serviced residences

• Premium transportation services, including car rentals and chauffeur coordination

• Housekeeping and property support services

All Services are customized to the specific requirements of each Client and are subject to availability, third-party provider conditions, venue constraints, and operational feasibility.

Where services are provided through third-party partners (e.g., accommodation providers, vehicle rental companies), EventMirrors.com acts as an intermediary or coordinator, and such services may be subject to the respective third party’s terms and conditions.

A binding agreement is formed upon: 

• Written confirmation (including email) by the Company, and 

• Receipt of the required deposit or full payment. 

Any amendments must be agreed in writing by both parties.

• A non-refundable deposit (typically 30–50%) is required to secure the booking date.

• The remaining balance must be paid no later than 14 days prior to the event, unless otherwise agreed.

• For corporate clients, invoicing terms may be agreed separately in writing.

• Late payments may result in suspension or cancellation of Services without liability.

• The Company reserves the right to charge statutory interest on overdue amounts in accordance with Swiss Code of Obligations (Art. 104 CO).

• Client Cancellation (>30 days): Refund of payments minus deposit and incurred costs.

• Client Cancellation (≤30 days): Up to 50–100% of total fee payable depending on notice period.

• ≤7 days / No-show: 100% non-refundable.

• Rescheduling: Subject to availability and may incur administrative fees.

All cancellations must be submitted in writing.

The Client shall:

• Ensure the venue provides adequate space, safe conditions, and reliable power supply.

• Obtain all necessary permissions, permits, and venue approvals.

• Coordinate access, setup, and dismantling times with the venue.

• Ensure compliance with all applicable health, safety, and fire regulations.

The Company shall not be liable for delays or inability to perform due to venue-related restrictions or failures.

• The Client is responsible for ensuring that guests treat all equipment with care.

• The Client assumes liability for loss, theft, or damage caused by guests, venue staff, or third parties during the event.

• Costs for repair or replacement will be invoiced accordingly.

The Company reserves the right to suspend Services if equipment is at risk.

• The Company’s liability is limited to gross negligence and willful misconduct, as permitted under Swiss law.

• To the fullest extent permitted by law, the Company shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, reputation, or business opportunities

  • Failures caused by third parties or venue issues

Total liability shall not exceed the total fees paid by the Client.

• The Company maintains appropriate commercial liability insurance.

• The Client is responsible for ensuring that the event and venue are adequately insured, including coverage for guests and third-party damages.

• Proof of insurance may be requested for high-value or corporate events.

The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:

• Natural disasters, severe weather

• Government restrictions or public health measures

• Power outages, transport disruptions

• Labor disputes or supplier failures

In such cases, the Company may:

• Reschedule the Services, or

• Issue a partial refund at its sole discretion, minus costs incurred.

The Company processes personal data in accordance with:

• The Swiss Federal Act on Data Protection (FADP), and

• The EU General Data Protection Regulation (GDPR) (where applicable).

Data Processing Principles:

• Data is collected solely for contract performance and service delivery

• Data is processed lawfully, transparently, and securely

• Data is retained only as long as necessary

Client Rights:
Clients have the right to:

• Access, rectify, or erase personal data

• Restrict or object to processing

• Request data portability

• Lodge a complaint with a supervisory authority

For full details, refer to our Privacy Policy.

Unless explicitly agreed otherwise in writing:

• The Company retains the right to use event photos/videos for portfolio, marketing, and promotional purposes.

• Corporate clients may request a confidentiality or non-publication agreement prior to the event.

Both parties agree to maintain strict confidentiality regarding:

• Business information

• Event details

• Any non-public corporate or personal data

This obligation survives termination of the agreement.

All intellectual property related to the Services, including software, designs, and branding elements, remains the exclusive property of EventMirrors.com.

These Terms shall be governed by the laws of Switzerland.
The exclusive place of jurisdiction shall be the registered seat of EventMirrors.com, unless otherwise required by mandatory law.

The Company reserves the right to modify these Terms at any time. The version in effect at the time of booking shall apply.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.